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Lawn Care Sergeant LLC

Effective Date: January 1, 2026

Lawn Care Sergeant LLC respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect customer information, including information used for text messaging, scheduling, estimates, invoices, and customer support.

Business Contact Information

Business Name: Lawn Care Sergeant LLC

Address: Fort Lee, VA

Phone: 804-735-6692

Email: lawncaresergeant@gmail.com

Website: www.lawncaresergeantllc.com

Text Message Communications

By providing your phone number to Lawn Care Sergeant LLC, you agree to receive text messages related to our services. These messages may include:

Appointment reminders

Scheduling updates

Arrival notifications

Service confirmations

Invoices and payment reminders

Estimate or quote updates

Customer support messages

Occasional promotions or seasonal service offers

Message frequency may vary depending on your service schedule, requests, and account activity.

Message and data rates may apply. You may opt out of text messages at any time by replying STOP. For help, reply HELP or contact us at 804-735-6692 or lawncaresergeant@gmail.com.

Information We Collect

We may collect the following information from customers:

Name

Phone number

Email address

Service address

Billing information

Service history

Appointment and scheduling details

Photos or notes related to lawn care, landscaping, or property services

Payment status and invoice history

How We Use Your Information

We use customer information to:

Schedule and provide lawn care or landscaping services

Send appointment reminders and service updates

Provide estimates, quotes, and invoices

Process payments

Respond to customer questions or concerns

Maintain customer service history

Improve our services and communication

Send occasional promotional or seasonal service messages

How We Store and Protect Information

We take reasonable steps to protect customer information. Customer data may be stored in secure business systems, scheduling software, invoicing platforms, email, or payment-related tools. Access to customer information is limited to authorized personnel or service providers who need the information to perform business-related tasks.

We use reasonable safeguards, restricted access, and industry-standard practices to help protect customer information from unauthorized access, misuse, or disclosure.

Sharing of Information

Lawn Care Sergeant LLC does not sell customer personal information.

We may share limited customer information with trusted third parties when necessary to operate our business, including:

Scheduling or customer management platforms

Payment processors

Invoicing systems

Service providers or subcontractors, when needed to complete requested work

Legal or regulatory authorities, if required by law

Information is only shared when necessary to provide services, manage customer accounts, process payments, or comply with legal requirements.

Customer Rights

Customers may request to update, correct, or remove their personal information by contacting us at:

Phone: 804-735-6692

Email: lawncaresergeant@gmail.com

We will make reasonable efforts to update or remove information unless we are required to retain it for business, tax, legal, or recordkeeping purposes.

Opt-Out and Help Instructions

Customers may opt out of text message communications at any time by replying:

STOP — to unsubscribe from text messages

HELP — to receive assistance

You may also contact us directly at 804-735-6692 or lawncaresergeant@gmail.com for help or to update your communication preferences.

Changes to This Privacy Policy

Lawn Care Sergeant LLC may update this Privacy Policy from time to time. Updates will be posted on our website or provided upon request. Continued use of our services after updates means you accept the revised policy.

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Privacy policy

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